I have something new in my life, I hope my husband doesn't mind. It's called Google Analytics, and it's absolutely amazing (but then most of what Google does is amazing). This site has the ability to track how many visitors your page has had, where they're coming from - down to the city, how long they stayed on your site, how many were brand new visitors, which site (if any) they were referred by.....the sheer volume of useful information is mindblowing! If you're interested in which internet brower your customers are using, Google Analytics will tell you that too.
If you have a website, even if you only have an Etsy site, you must sign up! Its under "web analytics" on the left side of your "My Etsy" page. If you're not an Etsy user, but have a webpage, sign up here: http://www.google.com/analytics/
I've told you what it can do, let me tell you what it did for me. For example, I know that yesterday I had 89 unique visitors to my site, up from 67 the day before. I know that the majority of my visitors were from the US, followed by Canada, for a total of 17 countries. I could even see that the leading city my visitors were coming from is Corvallis, which is close to where I live. This tells me that either my mom has handed out my business cards like she said she would, or that marketing myself at the Jamba Juice (as blogged about below) has actually worked. I don't think that those people were just random visitors.
Perhaps one of the most useful stats is knowing how these shoppers found my site. About half of my traffic is direct, meaning they found Etsy on their own, without clicking a link or searchig. I am getting 25-35% of my traffic from Google, which I found interesting. It will even tell you what search terms the shoppers used that ended up clicking on your site. When I enter that information, I don't find myself, at least not in the first several pages. I've spent a TON of time on Search Engine Optimization in the last week, but its too soon for Google to reflect those changes. At least I know I'm still getting some search engine traffic. I can also see when my craigslist.org ads are working - I had four clicks from the ad I posted yesterday. Despite my Twitter addiction, I only had two shoppers that came from Twitter yesterday.
All in all, this information is extremely helpful. I can target my marketing towards certain demographics, I can see which tactics are working. I'm an information-loving gal, so I'm totally in love with Google Analytics. Sign up and you will soon be in love with it too.
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